We collect, hold, use and disclose personal information so that we can perform our business activities and functions, and manage our relationship with you. The purposes for which we do this includes the following:

• to deliver our services such as to sign you up to the Application, manage your trial or subscription, provide, maintain and deliver our services in accordance with our terms of use (which includes monitoring, troubleshooting, data analysis, testing, system maintenance, reporting and hosting of data);

• to enable the Application to provide users with the information or services that the Application is designed to provide;

• to develop new or improved services, including improvements and updates to the Application and to provide targeted content and information for customers;

• to provide services, send communications, answer enquiries, provide information or advice about our services and obtain feedback;

• for our general business operations, (for example, maintenance of our business records, compliance with our legal and insurance obligations and for statistical analysis purposes;

• to resolve disputes;

• to collect any fees which are payable to us;

• for quality assurance, training and record-keeping;

• for security management, such as by the use malware and other monitoring tools to detect suspicious activity and block unauthorised access;

• for compliance management to ensure compliance with our terms of use and related internal reporting;

• for planning, service development, quality control and research purposes which may include data matching, customization, analytics and research, and inform other business decisions by understanding our customer’s behaviour;

• to deliver targeted marketing, updates and promotional material and offers to users of the Application in accordance with their preferences;

• for administrative purposes including to update our records and keep contact details up to date;

• to process and respond to complaints; and

• to comply with any legal and regulatory obligations which apply to us, including responding to requests under data protection or other applicable laws.

We may also use and disclose your personal information with your consent and as otherwise required or permitted by law.

We may disclose your personal information to:

• our employees, related bodies corporate, contractors or service providers for the purposes of operation, maintenance or improvement of the Application, our website or our business;
• third parties who may require access to personal information in order to enable us to provide our services or conduct our business operations including third parties that provide integrated services when you use the Application;
• third parties with whom we have commercial relationships, for business, marketing, and related purposes; and
• fulfil specific requests by you or to any other person or organisation for any authorised purpose with your express consent.

We may offer you sign on services enabling you to use third party log in credentials to log into the Application. We may also transfer profile information, including personal information, contained in your third-party profile to assist in the provision of our services, to other of our related sites and profiles.

We may hold your personal information in electronic formats or in hard copy.

We take reasonable steps to securely store your personal information to ensure it is protected from unauthorised access, modification and disclosure, and from other types of misuse, interference and loss.

The transfer of data over the internet is inherently insecure. We cannot guarantee the security, during transmission, of any personal information provided to us via our website. Please bear this in mind when transmitting important information by this means to us.

We will retain your personal information for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business or legal need to keep it. For example, to comply with legal, tax, or accounting requirements. After that, we’ll make sure it is deleted or anonymised.

We will destroy or de-identify (anonymise) your personal information when we no longer have an ongoing business or legal need to keep it.  We may retain your personal information for as long as necessary to comply with legal, tax, or accounting requirements, for insurance and corporate governance purposes, for the prevention of fraud and to resolve disputes. Your personal information may also be retained in our IT system back-up records.

Our website uses cookies. We do not use the information stored in those cookies to collect information about you or your computer or device. The cookies are used for statistical purposes (such as to keep track of services you view and to measure traffic patterns) and to assist with your use of the website. We may also collect click-stream data when you use the website, such as the date and time of your visit, the pages you accessed, your IP address, the type of browser and operating system you are using and the websites you come from and move to. This information is collected for statistical purposes to assist us to find out how our website is used and navigated and to improve our website.  We also carry out planning and marketing activities using the personal information you provide which may include targeted online advertising, data and audience matching, analytics and research.

Our website may contain links to third party websites. Bustle is not responsible for the privacy, security or handling of your personal information via those websites. You should review the privacy policy and terms of use for those websites each time you visit them.

You may lodge a request to correct personal information about you that we hold if you believe that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. To do so please contact us using the contact details below.

You may request that we provide you with access to the personal information we hold about you.

Generally, we will provide you with access, except in limited circumstances where the APPs permit us to deny access. Any such requests must be made in writing and directed to us using the contact details below. Under the APPs we are permitted to charge you a reasonable fee for providing access to your personal information. Please note that no fee will be incurred for requesting access, and if your request for access is accepted we will inform you of the fee (if any) that will be payable for providing access if you proceed with your request.

You may ask us to inform you of the source of any personal information about you that we have collected from a third party. We will provide this at no cost, except in limited circumstances where the APPs or other laws permit us to withhold this information.

You may update your personal information by contacting us directly at any time.  If you wish to opt out or receiving direct marketing communications from us, you may do so at any time by using the ‘unsubscribe’ link on the relevant communication.

You may lodge a complaint with us if you believe that your privacy has been breached by contacting us using the contact information below and provide details of the incident so that we can investigate it. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and your complaint is resolved within a reasonable time (and in any event within the time required by the Privacy Act 1988 (Cth), if applicable).

If you are unhappy with the way that we are using your personal information, or if you are not satisfied with our response to a complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (to the extent that the Privacy Act 1988 (Cth) applies).

Generally, we are not likely to disclose your personal information to overseas recipients.

We may amend, modify or replace this Privacy Policy at any time. You should review our Privacy Policy each time you visit our website, use our facilities or services, or provide us with personal information.

If you would like further information about the way we manage your personal information, or if you have a privacy-related complaint, please contact us at:

Bustle Technology Pty Ltd

Unit 15, 8 Welshpool Road,

EAST VICTORIA PARK WA 6101

Tel:       0417 051 124

Email:   admin@bustle.com.au

More information about your rights and our obligations in connection with your personal information are available from the Office of the Australian Information Commissioner at www.oaic.gov.au.