Challenge

As a Tier 3 provider, Aus Logistics relied heavily on subcontracted work from Tier 1 and Tier 2 carriers, alongside a small portfolio of direct customer contracts.

However, their operations were entirely manual, with no digital systems for customer bookings, job management, live PODs, or financial reconciliation. This created inefficiencies, compliance risks and missed revenue whilst limiting their ability to secure larger opportunities from enterprise customers.

To stay competitive, AUS Logistics needed a modern system aligned with industry standards for operations, compliance and finance.

Solution

AUS deployed Bustle TMS to digitise operations and integrate seamlessly with both direct customers and other Bustle-connected organisations.

Key capabilities included:

  • Customer booking portals and tailored workflows/service types for streamlined operations.
  • Finance cards with MYOB integration, automating invoicing and reconciliation.
  • Compliance workflows via Bustle’s custom form builder, ensuring consistent capture and reporting across drivers and assets.

This deployment gave AUS Logistics a modern, connected platform that replaced manual effort with automation, aligned them with industry best practice and set the stage for measurable gains in revenue assurance, compliance and scalability.

Impact

The rollout of Bustle TMS delivered immediate results:

  • Industry alignment with operational, compliance and finance best practices.
  • Revenue assurance, identifying $1M annually in previously unbilled consignments.
  • Automated compliance, reducing manual workload and improving audit readiness.
  • Scalable foundations, positioning AUS to support customer growth and secure larger contracts with Tier 1 and enterprise partners.

By adopting Bustle, AUS Logistics Solutions transformed from a manual operator into a digitally enabled provider, unlocking growth opportunities and strengthening its position within the wider transport ecosystem.

“Implementing Bustle has been a game-changer for AUS. Since going live, we’ve seen a huge improvement in how we manage our day-to-day operations – scheduling is more efficient, communication between teams is smoother, and we have far better visibility across all our jobs.”

Clodagh Williamson, Contracts Administrator, AUS Logistics Solutions

Easy to use, easy to integrate and easy to speak to. BUSTLE™ thrives on making the complex simple, call us to discuss what you are missing from your software.